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Traductoris.com
Rue de Hombourg 85 – 4850 Montzen – Belgium
Cell : +32 (0)477 70 86 21 – Email : traductoris.com@gmail.com
FREQUENTLY ASKED QUESTIONS
Into which languages do you translate?
What type of translation do you take on?
Why should I choose Traductoris.com to make my translations?
Why make use of a translator and not someone who is bilingual?
Why choose our translation agency and not an independent translator?
Do you make use of translation software to translate documents that your customers entrust you with?
In which format should I send documents which need to be translated?
In which format will I receive my translation?
How will you return my translation?
Which translation tools do your translators use?
What is the difference between a translation and interpretation?
Do you also offer interpretation services?
What is a computer aided translation and a machine translation?
Why should I not use machine translations?
What is the difference between a technical translation and a literary translation?
I have a question not occurring in your FAQ. What should I do now?
How do you calculate the fee for a translation?
How do I do a word count of my document?
What are your delivery periods?
How do I get a price quotation?
How can one pay for completed work?
What are your selection criteria for a translator for each project?
How do you guarantee the quality of a translation?
How do you guarantee the quality of a translation into a language that you don’t know yourself?
Why reread and correct a translation?
How do you ensure the confidentiality of the documents that I send you for translation?
What happens when I’m not satisfied with the result?
Into which languages do you translate?
- From and to: Byelorussian, Bulgarian, Danish, Dutch, German, English, French, Greek, Hungarian, Italian, Norwegian, Polish, Portuguese, Rumanian, Russian, Serbo-Croatian, Slovak, Slovenian, Spanish, Czech, Turkish, Ukrainian and others.
We can do this because we work with more than 160 independent translators all over the world.
What type of translation do you take on?
- Our translators and correctors are specialized in a large variety of fields: marketing, commerce, websites, legal, financial, all technical branches, sustainable development, medical, paramedical and pharmaceutical, well being, psychology, human sciences, spirituality, etc.
Our translators are journalists, software and hardware specialists, solicitors and legal experts, sworn translators, accountants, engineers and technicians, doctors, chemists, psychologists, etc.
Why should I choose Traductoris.com to make my translations?
- Because you can be assured that our translators:
o Only translate into their mother tongue
o Know the source language thoroughly
o Live in the country or region where you intend to use the documents
o Have a thorough understanding of the culture of your language
- We are of the opinion that only a translator who combines the above mentioned qualities and who has a long-standing expertise in one or two fields can ensure the correct translation of all the nuances and idioms typical of a language, or a specific cultural or scientific field.
- A highly experienced translator is chosen with great care for a specific project from our pool of 160 professional translators who work from or into more than 20 languages. We are therefore able to find a translator who can ensure the best quality translation, in accordance with your requirements and those of your market.
- With Traductoris.com you are always sure to obtain your translation within the promised time frame, because we can mount teams of translators to work on big urgent projects thus reducing delivery time.
- Within a period of eight working days after receipt of your translation, you can ask for corrections or improvements to be made. If you are still not satisfied with the results and your requests are well founded, your project will be translated by another translator without additional charges for you.
- Your files are pre-processed before they are sent out for translation, and post-processed after that. You will therefore get your translation in the same format and identical to the original version. This will save your staff a lot of time.
Why make use of a translator and not someone who is bilingual?
- Being bilingual or even trilingual and having a command of several languages, doesn’t guarantee a flowing style of writing, the ability to translate or to draft well written and accurate texts.
Nine times out of ten one picks up the “foreigner” in the foreign language text, even if this person conducts his affairs in the other language or if he has been in the country where those languages are spoken for a long time.
- We can also verify and correct translations made by members of your staff.
Why choose our translation agency and not an independent translator?
Because our translation agency has a lot to offer:
- Professional translations in more than 20 languages and all fields of activity.
- Shorter delivery periods and top quality translations because we have several translators who offer the same linguistic combination and specialization. What is more, all translations entrusted to us are re-read by a specialized linguist.
- You make use of the services of a high calibre translator in your field who has thorough knowledge of the market you are targeting.
What are the drawbacks of using an independent translator:
- Translations in a limited number of linguistic combinations.
- He offers one or two specializations and cannot translate all documents of your company, be they technical documents, contracts, software, press releases, etc.
- His ability to work is limited to his speed of translation (an average of 1500/2000 words per 8 hour working day).
- Why do we say that a translator cannot reread his own work? Because translators cannot distance themselves enough from a text to spot their own mistakes (apart from grammatical and spelling errors). A fresh look at the text is therefore essential.
- Whenever you have to make a choice between a translator or a translation agency, you should give preference to the criterion of quality…a bad translation is too expensive!
Why translate into another language when my documents are written in one of the most widely used languages of the world?
- Think of the adverse effect of a poor understanding of your documents in a trade or legal context!
Do you make use of translation software to translate documents that your customers entrust you with?
- No, your translation will always be made by a human translator and not a machine.
In which format should I send documents which need to be translated?
- We accept all current formats like MS Word, PowerPoint, Excel, pdf files, jpg, gif and others.
In which format will I receive my translation?
- In the same format as your original document, provided that this is technically possible. You will not have to reformat your translation.
How will you return my translation?
- Inform us how you wish to receive your translations: by email, by ordinary mail or courier, on a CD-ROM, etc., and we will abide by your needs.
Which translation tools do your translators use?
- Our translators who are specialized in a particular technical field have their own computer aided tools to translate: terminology databases built and enriched over the years and personal experience, specialized lexicons, technical dictionaries, etc.
What is the difference between a translation and interpretation?
- A translation consists of translating ideas expressed in writing from one language to another.
- Interpretation consists of translating ideas which are expressed orally or by the use of parts of the body (sign language) from one language into another.
Do you also offer interpretation services?
- No, we only offer normal translation services.
What is a computer aided translation and a machine translation?
- Computer-aided translations (or CAT) are done by a human being who translates, but with computer support to facilitate his task. The translator uses so-called "translation memory" software. This translation memory allows the storage of parts of sentences as well as the equivalent of these parts in another language in order to reuse them.
- Machine translations are translation executed by one or more computer programs, without the intervention of a human translator. To make good quality machine translations comparable to those of human translators is still impossible.
Why should I not use machine translations?
- For the moment a machine translation is not a acceptable alternative to a human translation.
- Make a simple test: ask automatic translation software to translate a page of a French text into English, and then ask it to translate the English text it has created back into French. The result is on the whole very weak, if not incomprehensible.
- As those who have lived a long time in a foreign country know, using a language is not just a matter of pure logic. Even the best machine translation software does not manage to build whole sentences without errors in meaning, syntax or vocabulary.
What is the difference between a technical translation and a literary translation?
- Technical translation concerns documents such as textbooks, technical sheets, minutes, financial reports, and other documents intended for those who are directly concerned with these documents. Our technical translators have a perfect command of their mother tongue and a thorough knowledge of the source language. What is more, they have the technical know how that enables them to understand one or more technical fields.
- Literary translations demand stylistic skills, a good imagination and extended cultural knowledge. This is needed to reproduce the full impact of the original text with the reader of the target language, as well as the meaning of the words. The translation must also be a pleasure to read and generate the same emotions as the original text.
- The great literary translators have undergone very demanding training, literary studies at a university in their mother tongue, which is the language into which they translate. But they also have a thorough knowledge of the language and culture from which they translate.
I have a question not occurring in your FAQ. What should I do now?
- Please send your questions here and you will get an answer within 24 hours.
- Our fees range between 13 and 20 Euro cent per word in the source language (the language of your document). The variations are caused by different factors:
o The language combination
o The nature of the text: general, technical, legal, medical, literary, etc.
o The complexity of the language specific to your field of activity
o The number of words as we grant rebates on large volumes of text
o The format of the document in the source language like .doc, .pdf, PowerPoint, html, etc.
o Urgency of the delivery: fees are increased by 30% for urgent deliveries.
- The fee for rereading and corrections is normally half of the word fee for translation. Exception: highly technical documents or those that are destined for top international organizations.
How do you calculate the fee for a translation?
- Fees for our translations are calculated in euro fractions per word of the source languages (the language of your document).
In order to calculate the price of a translation yourself, do a word count of your document and multiply it by the word fee.
Apply here for a personalized quotation.
We ensure superb quality translations and a very affordable fee structure. Staggered payments are possible for large orders.
How do I do a word count of my document?
- Open your document that needs translation in .doc. Go to Tools in the tool bar and click on Statistics. In the window that opens up you will see the number of words of your document.
- We do a word count automatically in all current formats (MS Office, PDF, etc. ).
What are your delivery periods?
- The normal delivery period is determined by the number of hours or days needed by a single translator to translate your project. Please note that there is of course a limit to the number of words that he can translate per day.
- Traductoris.com calculates the delivery period on the basis of 1500/2000 words translated and reread per translator per day.
- This delivery period will be longer if you decide on a translation plus a correction by a reviser other than the translator or if there is a need for prior preparation of your documents which need translation and reformatting after the translation.
- However, we are always ready to negotiate shorter delivery periods.
Write us here to discuss all available options, so that your translations can be delivered quicker if necessary.
How do I get a price quotation?
- Dial cell phone number: +32 (0)477 70 86 21, or send us an email here.
How can one pay for completed work?
- By bank transfer to one of our Belgian accounts:
Productions Associées ASBL :
Rue Ėmile Féron 70
1060 Bruxelles, Belgium
Banking account: ING 363-0364451-62
IBAN: BE51 363 0364451 62
BIC/SWIFT: BBRUBEBB
Traductoris.com :
Rue de Hombourg 85
4850 Montzen, Belgium
Banking account: AXA 750-6347372-44
IBAN: BE55 7506 3473 7244
BIC/SWIFT: AXABBE22
What are your selection criteria for a translator for each project?
- We choose the translators from our database whose mother tongue is the language into which document is to be translated.
- Among these we select the translator who has long-standing expertise in your speciality, who lives in the country, or region in which you use your documents and who has a thorough understanding of the culture and languages in which he works.
- If your document is of strategic importance, we make sure that it will be re-read and corrected by another translator who has proved to be highly capable.
How do you guarantee the quality of a translation?
- The selection criteria for the translator for each project are the first guarantee for the quality of our translations.
- After translation, each document is reviewed by the translator for a first check and correction of the grammar and spelling of the translated text.
- If you decide on an expert translation, the document will be revised by a second specialist who will check and correct the style, the syntax of sentences, etc. The object is that your text will be perceived as an original text rather than a translation.
- Our proof-readers are top class translators, with a vast experience in the specifics of your field (most have a university degree in your field). They are highly qualified and well experienced as translators.
- Within a period of eight working days after receipt of your translation, you can ask for corrections or alterations. If you are still not satisfied with the results and your requests are well founded, your project will be translated by another translator without additional charge.
- You will be consulted regularly so that you can express your opinion on the quality of our services. Your satisfaction is of paramount importance to us, because it is one of the criteria to evaluate our translators and the results of our work internally.
How do you guarantee the quality of a translation into a language that you don’t know yourself?
- In situations like that, we ensure the rereading and correction of your translations by another specialist than the translator.
Why reread and correct a translation?
- In accordance with the European standard referring specifically to translation services (NF EN-15038:2006), the quality of a translation cannot be guaranteed without a rereading by a third person.
- Translation and verification: a qualified translator translates the documents and checks his own work once the translation is completed.
- Rereading: a person other than the translator reads the translation again. In accordance with the provisions of this standard, rereading consists of examining a translation to check its adequacy for its agreed purpose, comparing the source text and the target document and recommending corrections of the punctuation, syntax, clarity and logic of the translated text as a whole, also the use of appropriate words for the translation so that it conveys the same message as the original document.
How do you ensure the confidentiality of the documents that I send you for translation?
- Discretion is part of our professional ethics. Whether texts are marked "confidential" or not, all documents entrusted to Traductoris.com are regarded as such. Besides which we are prepared, if necessary, to sign a Confidentiality Agreement with our clients.
- All of our staff are committed to respect the private nature of any document entrusted to them and to adhere to ethical rules of confidentiality.
- Keep in mind that unless you instructed us otherwise, we will keep copies of your source documents and translations for a minimum of three years.
What happens when I’m not satisfied with the result?
- A period of eight working days after receipt of your translation is granted during which corrections or improvements may be requested. If you are still not satisfied with the results and your requests are well founded, your draft will be translated by another translator without additional charges.